WARRANTY - All new devices come with our comprehensive 12 month warranty, which is included in the standard purchase price. We'll even replace with a new item if yours can't be repaired. Refurbished items (marked as such in the product description) come with a 3 month warranty.
ENQUIRY & TROUBLESHOOTINGWe will reply to your emails promptly. email email@example.com
ITEM RETURNIf necessary, your item will need to be returned to our office in Sydney.
TECHNICAL ASSESSMENTYour item will be assessed by our technicians or sent to the manufacturer
REPAIR OR REPLACEMENTOur specialist technical team will repair your product or replace the product if necessary.
RETURN DELIVERYWe will deliver the product back to you.
Please Note: While the return process may take up to 15 days, excluding transit times, we endeavour to complete returns as quickly as possible, and many are resolved within the week. Return delivery times are estimates only and may vary based on location.