Shipping policy

Shipping Policy

Order Processing In-stock items are processed and dispatched promptly. Items not currently in stock will be shipped within 5 business days of your order being placed.

Delivery Timeframes Delivery times vary depending on your location. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

In-Stock Items Items that are in stock are shipped via Australia Post Express, ensuring fast and reliable delivery within Australia.

Imported Items Some of our products are imported from China. These items are shipped via DHL or FedEx, depending on your location, at no additional charge. Please note that delivery timeframes for imported items may be longer, and orders could be subject to customs processing in your country. Any applicable customs duties or import taxes are the responsibility of the customer.

Domestic Shipping (Australia) Standard Express Post delivery timeframes apply for in-stock items once dispatched. Delivery times may vary depending on your state or territory.

International Shipping For international orders, delivery times will vary based on destination country and customs processing times.

Delays While we make every effort to dispatch orders promptly, unforeseen circumstances such as high demand, public holidays, or supply chain delays may occasionally affect processing times. We appreciate your patience and will keep you informed of any significant delays.

If you have any questions about your order or shipping, please don't hesitate to contact us.